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My bank records bare this out .They have me as paying $38.38 on09/01.My bank statements indicate that I paid them $38.38 on 09/04 and again $38.38 on 09/06.They claim they have no record of this payment.Also, $30 of add on data in aug. And 1 $10 in sept.I never use that much data.Tjey are constantly fornicating me.Their cust service sucks.Can't understand phillipinos and they lie. Phone 352-598-3840 Joe

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AlexTrac
#1578286

Hi. This is Alex from Total Wireless.

We're sorry for the inconvenience that you've experienced. Let us further discuss and check your account so we can provide a concrete resolution. Please give us a call at 1-866-663-3633. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information. Thank you.

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