Manufacturer: Total Wireless Category: Phone Plans Clear all filters (4 of 4 reviews match)
filters
manufacturer:
seller:
Show
state:
Show
city:
Show
category:
I need to call in to get it restored, EVERY SINGLE TIME! I also have another no contract carrier (Family Mobile) I am on auto pay and NEVER EVER lose my data- but I don't like T-mobile coverage in some areas. I want to go with TW exclusively,but can't trust the data service to stay upon renewal. I spend (every single month) anywhere from 15 minutes to an hour getting it fixed/back. Every time I am assured it will not happen again next month. And yet...........it does 100% failure for over 6+ months. I have been very patient, but if it happens again next month, it's time to say enough. GET IT FIXED, TOTAL WIRELESS...
Read more
Anonymous

Anonymous Same issue here. Every month it stops working. Every month I call and need to tell them they need to reset my mobile data. They usually want to send a new SIM card or tell me ...

Anonymous

Anonymous Same issue here as well, been with TW for 6+ months every month with autofill or purchased card data has to be reset. have other phones that i've kept on other prepaid plans. ...

3.6
I liked
  • Coverage
I didn't like
  • Losing my cellular data ability monthly even on autopay
#978269
Total Wireless offers a $25 a month plan that includes text and voice. They suggest adding 3 gb of data for $10, and their own marketing pitch reports the data doesn't expire if you keep you plan active. I kept my plan active, but the data didn't carry over, and customer service reports the data "only" stays active on more expensive plans. "Plus, you can Add On Carryover® data at anytime that does not expire with active service" Here's an...
Read more
Anonymous

Anonymous This is a dumb complaint. You were on a service that provides no data. Just paying $10 on the $35 plan would have given you 5gb + buying the added would give you 8gb.

Anonymous

Anonymous Their customer service reps are totally confused. I have the $25 plan, with the $10 add-on for 3gb of data. My data was going off every month, and the reps kept telling me t...

3.4
I liked
  • Potential to save lots on cell bill
  • Price
I didn't like
  • Dishonest marketing
#899878

Total Wireless Unlimited Phone Plan Review

#970381
2.5
Friend set phone up with her email address. when i tried to change it to my info, it won't let me change any of it. Took it to Walmart where I bought it and their customer service was terrible, couldn't answer any questions, then just turned to another customer.
Comment
Show

Total Wireless Unlimited Phone Plan Review

#925378
4.3
With TW 8 months. All is GOOD.
Comment
Show