Product: Total Wireless Sim Card Clear all filters (0 of 19 reviews match)
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I purchased a new iphone 6 online with a data card from Total Wireless on Aug. 18th, 2018. I received it but noticed there was no receipt in the packaging nor in my email from them which just vaguely confirmed that my purchase was made. I called their so-called...
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AlexTrac
AlexTrac

Hi SupportiveQuail. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2lFFpmo, so ...

1.4
Product
Total Wireless Sim Card
#1346645
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We wanted to switch 2 phones from Verizon to total wireless. I went on line and bought a package and paid for sim cards. When they came they did not have a card with a service number on it. But I didn't know I needed one. It took about 4 hours to get my husband's phone...
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Anonymous
Anonymous

Total wireless Your ads used trickery,,,to get me to buy , in my opinion, sent me an email with and offer i went online paid for automatic payments and did Not Get what the Em...

AlexTrac
AlexTrac

Hi SmilingRottweiler788. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. We'd like to take a closer look into what's going on and ...

2.8
Product
Total Wireless Sim Card
I didn't like
  • Very very long time everything took
#1346574
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I bout a service card for my phone and my data is not working
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AlexTrac
AlexTrac

Hi TemporaryBedlingtonTerrier. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Allow us to review your account to check why your d...

4.4
Product
Total Wireless Sim Card
#1346486
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I purchased a 3-line plan with 3 BYOP (bring your own phone) SIM Cards from Walmart. 1 day after activating my phone it stopped working. After working through with customer service and their tech support, they said I needed a new SIM card. They promised it overnight....
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Anonymous
Anonymous

Exact same situation here. Spent $400 on a new phone from Walmart, one week later it still doesn't work. Frustrated beyond words.

3.3
Product
Total Wireless Sim Card
#1307901
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Used to just swapping out a sim card to a new phone but with TW you can't. Have to spend my lunch going to Walmart to buy a new SIM to activate a new phone. Still not understanding why they can't update the IMEI in their system and then the phone will work like the old...
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Total Wireless Sim Card
#1301615
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Total Wireless - Invalid SIM card

Awful customer service! They will find a way to rip you off! Many people experince the same issues of their SIM cards becoming invalid for no reason at all. Then having to deal with customer service that can hardly speak english while speed reading their script!
2.2
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Advertised vs Delivered
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Diversity of Products or Services
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Total Wireless Sim Card
#1276791
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My SIM card suddenly stopped working. I resorted to seeking help on my laptop. I spoke with a supervisor explaining how my SIM card stopped working and I needed my phone because I was scheduled for a surgery and needed the phone to contact my family. The supervisor...
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Anonymous
Tom

I don't have the foggiest idea what you are talking about ; you failed to introduce the players and their positions as well as the technical terms with which all are not famil...

AlexTrac
AlexTrac

Hi. My name is Alex and I work with Total Wireless. I read your post and we are sorry for the trouble and inconvenience you have been through. Let us further check on your acc...

1.0
Product
Total Wireless Sim Card
I didn't like
  • Customer service
#1257955
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I have been having problems constantly but really bad since this last phone i ordered 30 days ago! 3 weeks into service all the sudden phone says no SIM card! Then it takes another 5 days for them to get me a New one because they say this one "expired"? I just got it,...
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AlexTrac
AlexTrac

Hi InsubstantialRockhopperPenguin. My name is AlexTrac and I work with TracFone Wireless. I noticed your complaint on this blog and I want to help you. Please click on this li...

Product
Total Wireless Sim Card
#1228554
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Total Wireless if you have the new Pixel 2 will not work the data will not show up unless you edit the APN with a real Verizon sim card then put the total wireless card back in but then I have seen other errors that the mobile data will not start working on the phone...
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Product
Total Wireless Sim Card
#1128115
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My original TW phone fell and shattered...if the Venders would sell the protective cases I wouldn't be going through this unnecessary BS. I bought a replacement phone and it came with a Sim Card...and wouldn't you know it... The Sim Card is no good. So, TW said they...
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Product
Total Wireless Sim Card
#1042481
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