Product: Total Wireless Sim Card Clear all filters (0 of 16 reviews match)
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I purchased a new iphone 6 online with a data card from Total Wireless on Aug. 18th, 2018. I received it but noticed there was no receipt in the packaging nor in my email from them which just vaguely confirmed that my purchase was made. I called their so-called...
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AlexTrac
AlexTrac

Hi SupportiveQuail. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2lFFpmo, so ...

1.4
Product
Total Wireless Sim Card
#1346645
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We wanted to switch 2 phones from Verizon to total wireless. I went on line and bought a package and paid for sim cards. When they came they did not have a card with a service number on it. But I didn't know I needed one. It took about 4 hours to get my husband's phone...
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AlexTrac
AlexTrac

Hi SmilingRottweiler788. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. We'd like to take a closer look into what's going on and ...

2.8
Product
Total Wireless Sim Card
I didn't like
  • Very very long time everything took
#1346574
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I bout a service card for my phone and my data is not working
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AlexTrac
AlexTrac

Hi TemporaryBedlingtonTerrier. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Allow us to review your account to check why your d...

4.4
Product
Total Wireless Sim Card
#1346486
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I purchased a 3-line plan with 3 BYOP (bring your own phone) SIM Cards from Walmart. 1 day after activating my phone it stopped working. After working through with customer service and their tech support, they said I needed a new SIM card. They promised it overnight....
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Anonymous
Anonymous

Exact same situation here. Spent $400 on a new phone from Walmart, one week later it still doesn't work. Frustrated beyond words.

3.3
Product
Total Wireless Sim Card
#1307901
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My SIM card suddenly stopped working. I resorted to seeking help on my laptop. I spoke with a supervisor explaining how my SIM card stopped working and I needed my phone because I was scheduled for a surgery and needed the phone to contact my family. The supervisor...
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Anonymous
Tom

I don't have the foggiest idea what you are talking about ; you failed to introduce the players and their positions as well as the technical terms with which all are not famil...

AlexTrac
AlexTrac

Hi. My name is Alex and I work with Total Wireless. I read your post and we are sorry for the trouble and inconvenience you have been through. Let us further check on your acc...

1.0
Product
Total Wireless Sim Card
I didn't like
  • Customer service
#1257955
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I have been having problems constantly but really bad since this last phone i ordered 30 days ago! 3 weeks into service all the sudden phone says no SIM card! Then it takes another 5 days for them to get me a New one because they say this one "expired"? I just got it,...
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AlexTrac
AlexTrac

Hi InsubstantialRockhopperPenguin. My name is AlexTrac and I work with TracFone Wireless. I noticed your complaint on this blog and I want to help you. Please click on this li...

Product
Total Wireless Sim Card
#1228554
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My original TW phone fell and shattered...if the Venders would sell the protective cases I wouldn't be going through this unnecessary BS. I bought a replacement phone and it came with a Sim Card...and wouldn't you know it... The Sim Card is no good. So, TW said they...
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Product
Total Wireless Sim Card
#1042481
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installed sim card got talk & text with 5 g data internet never worked.called customer service. was told internet was not included with my plan. then told me to switch my wifi setting to data.did nothing what is 5 g data for if not for internet.phone would not work 200...
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1.4
Product
Total Wireless Sim Card
#1022967
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sim cards are being sold while being defective from the get go.I cant travel two blocks without the phone showing no sim card. it is a constant, *** the back,take out the batterey and wait for the phone to reset.I bought a new phone in nov 2016 ony to have the sim card...
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Anonymous
Queens Native

Called about my number not being associated with my account. That 1 st call involved a rep connecting my device with MEID info and phone number. Needed to set up auto refill b...

1.0
Product
Total Wireless Sim Card
#1007377
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Absolutly the worst *** company there is!!Byop is a load of ***. You buy sim cards and amazingly none of your phones are compatable with their service and because its phone stuff you cant take it back to walmart. So i spent 80$ to start. Then thought *** ill spend...
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1.0
Product
Total Wireless Sim Card
#978428
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