Product: Total Wireless Service Transfer Clear all filters (8 of 8 reviews match)
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Bought 2 total wireless phones and transferred info from AT&T to new phones. Had no problem and am very happy with the change. I now get everything for the price I was paying for just a telephone and no extras. Oh, I also called the help line and the person that waited...
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AlexTrac
AlexTrac

Hi longcottonmouth. This is Alex from Total Wireless. We're glad to know that you have already transferred your contacts to your new phone. We're glad to hear that you are sat...

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Total Wireless Service Transfer
#1235547
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Total wireless would not release my number so i could keep it. Verizon store called there port service and were told i needed to call. So i called and they told me verizon needed to call. I asked to talk to a manager and was told that there were none available. I said...
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1.1
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Total Wireless Service Transfer
#1078322
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I had the $35 on a phone for about a week and decided wanted it to transfer to a hot spot mobile device so that I can create a 2 line service for two phones.I explained to the rep what I wanted to do was basically transfer the hot spot mobile to the existing $35.00...
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Total Wireless Service Transfer
#1076624
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We asked them to cancel the process, and (knowingly) deactivate the phone number so Verizon cannot port it back even though we said we wanted to return the device to Verizon. The miscommunication and resistance is over the top. The Verizon rep was not even sure if...
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1.5
Product
Total Wireless Service Transfer
I liked
  • Price of the phone and service plan
  • Lure me in price
I didn't like
  • Massive mistake
  • Customer service representatives knowledge
  • Not being helped at all
#1076037
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I ported my number from Verizon (Samsung S5) to Total Wireless following the on line instructions. I made one mistake (entered my account password and not PIN number), a customer representative called to ask what the PIN number was. As soon as this was updated my...
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Anonymous
Anonymous

Not true. They tell you you must first cancel with your provider before they can port the number. How does that even make sense? If I cancel my service my number gets cancelle...

4.2
Product
Total Wireless Service Transfer
I liked
  • Idea it was mvno verizon
  • Easy port of verizon number
#1053898
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NOW I AM WITHOUT An active line, can not log into my job!!!Upgrading my daughters line with their company, they have released MY main work number, and deactivated my line... NO way to communicate to my clientele... I am loosing income as well, being a cab driver I rely...
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2.4
Product
Total Wireless Service Transfer
I didn't like
  • Massive mistake
  • More than just inconveinced me
#1053023
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Samsung Galaxy s5/Total Wireless

Ove had my samsung galaxy s5 I purchased from Walmart wich ran through Total Wireless, $35 a month for the same thing I was getting through Straight Talk except with better coverage! Everyones hates on Total Wireless but if your not Porting over your phone number andndont have to deal with customer support (I have never had to contact them) its a total breeze switching!
4.4
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Total Wireless Service Transfer
#1052663
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I have been a customer of Total Wireless over a year now. I have never had any issues until I recently had to replace my phone. Total Wireless says you can transfer an old number to your new phone yet nobody know how to do this. I tried doing it online with no...
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Anonymous
Sour *** reporter

You sound like an ungrateful sour human being.

Product
Total Wireless Service Transfer
#871544
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