Product: Total Wireless Phone Service Clear all filters (0 of 26 reviews match)
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I asked them for 24 hours free service so I could buy a new card, so I wouldn't be without my phone, since lack of phone costs me revenue. They refused. Note that the signal app works on wifi so you can get free phone service using their phone without ever having to...
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AlexTrac
AlexTrac

Hi VoluminousDunker. I’m Alex from Total Wireless. We understand where you're coming from and apologize for the trouble you've encountered with our customer service. We'd like...

2.8
Product
Total Wireless Phone Service
I liked
  • Great value for the money
I didn't like
  • Refill reminder disabled by their system by accident
#1365338
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Can't keep the connection cuz the line is too staticky gets hung up on all the time your service sucks don't even have internet
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AlexTrac
AlexTrac

Hi GrandioseDuskyDolphin. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2lFFpm...

1.0
Product
Total Wireless Phone Service
#1329164
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Total Wireless - Añadir cuenta

2 lineas y mi plan es de una linea quiero anadir otro telefono a mi cuenta
Product
Total Wireless Phone Service
#1298567
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My wife and I are on auto-pay. Her phone was automatically updated for this month, but my phone was NOT activated. BOTH our phones were set up to automatically update about 3-months ago and I have not had any problems until now. Her phone still works for June and mine...
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AlexTrac
AlexTrac

Hi. This is Alex from Total Wireless. We sincerely apologize for the trouble this has caused you. We are determined to help you in resolving this issue. Allow us to review you...

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Total Wireless Phone Service
#1271819
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Total Wireless - Pissed

I still cannot recieve all of my calls some people that called me still get an answering machine saying that my phone isn't in service
Product
Total Wireless Phone Service
#1256362
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We transferred a ground line number to mom's total wireless phone. They said it would take 48 hours, it is now going on the first day of three weeks. First they said it was the phone company's fault because they didn't release the number, nobody knows where the number...
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AlexTrac
AlexTrac

Hi. This is Alex from Total Wireless. We do apologize for the inconvenience that you have experienced with our customer service. As your service provider, we are determined to...

Product
Total Wireless Phone Service
#1255288
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I noticed a charge for Total wireless service on my visa card. Since I don't use a pay as you go service I called to stop the transaction and they told me the only way I could get a "refund" was to give them the phone number - how can I give them a phone number if I...
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Anonymous
Jeffrey peaco 88

Must be nice to take 42.30 from people who don't even have your service total wireless thefts I also had this problem with them charging me with a service I never now it's rep...

AlexTrac
AlexTrac

Hi. This is Alex from Total Wireless. I read your post and I am sorry you’re having some problems with regard to your refund request. Allow us to further assist you again. I w...

Product
Total Wireless Phone Service
#1245713
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Total Wireless - Unable to use my phone in Vietnam

I was able to cancel my automatic refill and global card through the customer service a total wireless The lady was very helpful
Product
Total Wireless Phone Service
#1244235
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Total Wireless - It stinks

Take your number too boost mobile your signal will always be great and won’t drop calls with unlimited data it was embarrassing too call friends and family and my calls would drop even if I was outside and on top of everything they cheat u out a day if u pay after your bill is too this is a Donald Trump phone company
1.0
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Product
Total Wireless Phone Service
#1231899
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EVERY MONTH I have the auto refill function and EVERY MONTH all of my phones get deactivated the day after total wireless takes the money out of my account. EVERY MONTH I call ahead to try and avoid this happening. They ALWAYS tell me everything is fine even though my...
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Anonymous
frosni

I stopped using auto pay and just pay the extra $5 per month adding time before the current time expires. It works fine that way but I do not get the discount. They only give ...

Anonymous
frodni

Still not resolved. I get a lot of empty promises from Customer Service. I think their autopay system does not link to the rest of the system properly. There seem to be at lea...

1.4
Product
Total Wireless Phone Service
#1213908
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