Product: Total Wireless Phone Service Clear all filters (0 of 20 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
I noticed a charge for Total wireless service on my visa card. Since I don't use a pay as you go service I called to stop the transaction and they told me the only way I could get a "refund" was to give them the phone number - how can I give them a phone number if I...
Read more
Anonymous
Jeffrey peaco 88

Must be nice to take 42.30 from people who don't even have your service total wireless thefts I also had this problem with them charging me with a service I never now it's rep...

AlexTrac
AlexTrac

Hi. This is Alex from Total Wireless. I read your post and I am sorry you’re having some problems with regard to your refund request. Allow us to further assist you again. I w...

Product
Total Wireless Phone Service
#1245713
Reply to reviews
Show

Total Wireless - Unable to use my phone in Vietnam

I was able to cancel my automatic refill and global card through the customer service a total wireless The lady was very helpful
Product
Total Wireless Phone Service
#1244235
Reply to reviews
Show

Total Wireless - It stinks

Take your number too boost mobile your signal will always be great and won’t drop calls with unlimited data it was embarrassing too call friends and family and my calls would drop even if I was outside and on top of everything they cheat u out a day if u pay after your bill is too this is a Donald Trump phone company
1.0
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Total Wireless Phone Service
#1231899
Reply to reviews
EVERY MONTH I have the auto refill function and EVERY MONTH all of my phones get deactivated the day after total wireless takes the money out of my account. EVERY MONTH I call ahead to try and avoid this happening. They ALWAYS tell me everything is fine even though my...
Read more
Anonymous
frodni

Still not resolved. I get a lot of empty promises from Customer Service. I think their autopay system does not link to the rest of the system properly. There seem to be at lea...

AlexTrac
AlexTrac

Hi. This is Alex from Total Wireless. I do apologize for the inconvenience that you’ve experienced. We are determined to help you get your problem resolved in regards with you...

1.4
Product
Total Wireless Phone Service
#1213908
Reply to reviews
Show

Total Wireless - Terribly slow “LTE” speeds, not what is advertised

I had the service 3 days and never got over 2 mbps download speeds. Verizon had 40mbps. I could deal with it if it was 5 or so, but most times it was like dial up internet speeds. The worst part is they don’t offer partial refunds or any kind of money back guarantee. I understand why though, they would constantly be issuing refunds due to poor service.
2.1
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Total Wireless Phone Service
#1209903
Reply to reviews
Show

Total Wireless - I was on the phone and I lost all connection. Now it says in

It happened a few minutes ago
Product
Total Wireless Phone Service
#1207844
Reply to reviews
Show

Total Wireless - I keep losing my service

Everyday I have to call them to turn it back on when I shut my phone off in the morning it's gone again
1.0
Details
Product or Service Quality
Product
Total Wireless Phone Service
#1114502
Reply to reviews
Every month 1 or more of my phones magically disconnects or they show no data on our plan and I spend a week getting them to reset it all.It's been 10 months and I'm sick of it. Now I've spent over 2 hours on the phone being tossed from operator to operator cause they...
Read more
1.1
Product
Total Wireless Phone Service
#1090928
Reply to reviews
I'm in my first 30 days with TW - so far here is what I know slow connection speeds - you can wait more than 20 seconds for phone to connect.......................slow data speeds - online searches are slow................... network is out on 7/31/2017 - no apologies...
Read more
Anonymous
Chris

8/20/2017 Same story here. Just moved to MS area and got this line prior to moving to area to avoid delays in my move. Now after renewal no service on phone. They verify servi...

1.9
Product
Total Wireless Phone Service
I liked
  • Low cost
I didn't like
  • Customer service - network outage
#1081654
Reply to reviews
I wanted to deactive my total l wireless phone with that was a big mistake.....if anyone has total wireless phone get rid of them immediately its not work the troub!e.
Read more
Anonymous
Cynthia G

I agree. Really sleazy company. Every person I know who has used them had a data rip off complaint and said they will never use them again. They also give away and sell phones...

Product
Total Wireless Phone Service
#1055704
Reply to reviews