Product: Total Wireless Phone Plan Clear all filters (0 of 54 reviews match)
filters
Seller:
Show
State:
Show
City:
Show
Product:
Accounts#861397693 Khalid Qadri. In August 2018 I buy IPhone 8 on a deal Buy one get one free. The agreement was signed on line. Now AT&T charging for both set since August 2018. In Nov. 2018 AT&T has adjusted bill for Oct. 2018. But in the month of Nov & Dec. 2018...
Read more
AlexTrac
AlexTrac

Hi SaneScorpionFish. This is Alex from Total Wireless. We read your post and We are sorry for the inconvenience that you have experienced. We are determined to help you in res...

AlexTrac
AlexTrac

Hi SaneScorpionFish. We read your post and We are sorry for the inconvenience that you have experienced. We are determined to help you in resolving your issue. Please give us ...

Product
Total Wireless Phone Plan
#1447737
Reply to reviews
We where happy paying 62.63 a month for my wife’s and my service. Decided to add our daughter to the plan for 88.41... Only to be charged for both, the 62.63, and the 88.41 for five months on our credit card that was connected to there auto pay. They are saying that...
Read more
1.0
Product
Total Wireless Phone Plan
#1447316
Reply to reviews
i bought this phone online and activated over ther phone on oct 14th with a customer service rep who did not seem to know anything, I asked for my info to be transferred over from my last phone she said don't worry I will set you up u as new and gave me transfer wizard...
Read more
1.9
Product
Total Wireless Phone Plan
I didn't like
  • Company gives u someone else phone number un acceptble
#1393155
Reply to reviews
Show

Total Wireless - I added data to my plan

It was super easy and fast.
Product
Total Wireless Phone Plan
#1373317
Reply to reviews
We added a service plan on our reserve last month. This month with no notice our phones stopped working 2 days early. I called and all i got was oh well their is nothing i can do. So pissed off right now. Tomorrow we going elsewhere
Read more
AlexTrac
AlexTrac

Hi FlusteredFrilledLizard. This is Alex from Total Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2CuBvXO. For your convenien...

1.6
Product
Total Wireless Phone Plan
#1365916
Reply to reviews
I purchased 2 phone, same ones, same day, same time, same place for my children. The first phone i activated at night and got 30 days free (the reason i got these specific ones in the first place), the 2nd phone i tried in the am and didnt get the 30 days free. Long...
Read more
AlexTrac
AlexTrac

Hi LovablePoodle539. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2lFFpmo, so...

1.0
Product
Total Wireless Phone Plan
#1351177
Reply to reviews
We have 2 lines and had a issues sending texts. Called customer service and they said that phone wasnt active which it was and finally after several people got it resolved. Another issue is my account was on auto refill and after the glitch with the text someone at...
Read more
AlexTrac
AlexTrac

Hi. This is Alex from Total Wireless. We apologize that you're not able to send text messages and also with your Auto-Refill. Please contact us via chat using this link http:/...

3.9
Product
Total Wireless Phone Plan
#1337326
Reply to reviews
What follows is the feedback I just posted to Total Wireless under my account. ---------- On 26 Jul 2018, my add-on data totaling 4.73GB was suddenly removed. After a total of 6.6 hrs on the phone with 15 different Total Wireless Customer Service associates and...
Read more
AlexTrac
AlexTrac

Hi Valued Customer. This is Alex from Total Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2lFFpmo. For your convenience, our...

Anonymous
Anonymous

Total wireless is a joke i have now bought three phones this month all end up the same SIM card that came with the brand news phone is invalid and he's later with Customer ser...

Product
Total Wireless Phone Plan
#1317056
Reply to reviews
Show

Total Wireless - Data disappears

7 25 2018 Went to bed with 8+ GB of add on data. Woke up in the morning with a message that my data had all been consumed. My data was turned off and my phone was off in the evening. Previously I had only used 1.5 GB since the first of May.
2.7
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Product
Total Wireless Phone Plan
#1315524
Reply to reviews
My wife and I switched to Total Wireless on Verizon because Cricket on AT&T did not have a good signal in an area we needed service. Since I use about a gig of data a month and my wife seldom uses any data we got the $25 plan with no data and then purchased add-on data...
Read more
RainyGreatWhiteShark938
RainyGreatWhiteShark938

After a month, complaints filed with BBB, FCC and FTC, Total Wireless finally admitted they had a computer issue and they restored our data, twice! Plus my credit card refunde...

Anonymous
JimRey

I have been waiting for over a week for a call back in 24-48 hours to resolve my issue. FCC and BBB complaints I filed have been delivered to them. They have 30 days to respon...

1.9
Product
Total Wireless Phone Plan
I liked
  • Coverage
I didn't like
  • Data theft
#1314396
Reply to reviews