Product: Total Wireless Phone Plan Clear all filters (22 of 22 reviews match)
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Had Verizon for 10 years.Had enough of paying 250.00 for 4 phones and 2gb data combined. Switched to Total wireles in July 2016 with BYOP and auto pay. Setup and porting was fairly easy but required a call to customer service, this was mildly painful due to their...
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Total Wireless Phone Plan
#1114329
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In August we decided to move to Total Wireless to save some money. The porting process was not great but it worked. The day that I got my phones ported to Total Wireless I commented to customer service that things were slow and they told me that it would get better....
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2.1
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Total Wireless Phone Plan
I didn't like
  • Customer service representatives knowledge
#1104407
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Total Wireless does not itemize your data useage for separately purchased plans. It's like if the cashier gives you a receipt with the total dollar amount and nothing else. You have no proof of purchase for anything in the shopping cart. So, as you're exiting the store...
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4.6
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Total Wireless Phone Plan
#1092565
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Total Wireless - No data not working

#1098849
My data isn't working it stop working last night
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Total Wireless - Over meter data usage

#1097160
Zero customer service just mouth service. They overmeter data usage and set the software go to cellular even while on wifi. Only service where I burn 2 Gb/hr on music.
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Total Wireless Phone Plan Review

#1000620
1.6
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I bought 6 GB of data over 2days and they said i was out. So i bought another 15 GB of date and was down to only 3 GB of data after 30 min of purchase. This is not even possiable. I thought this company was great at first but it has turned out to be a total rip off, poor customer service, won't resolve my problem and won't refund my mony. Please don't waste your money or Time with Total Wireless.
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Total Wireless Phone Plan Review

#973510
Customer service terrible! I purchased the $35.00 plan for my daughter on 12/12 and on 12/12, her data was gone in an instant. She was highly upset and I will be transferring her phone to straight-talk.
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Total Wireless - Scammy-class action anyone?
Total Wireless - Scammy-class action anyone?
Total Wireless - Scammy-class action anyone?
Total Wireless - Scammy-class action anyone?
Total Wireless - Scammy-class action anyone?
Total Wireless - Scammy-class action anyone?
Total Wireless - Scammy-class action anyone?
I purchased from Walmart-it says it's a 6gb Walmart exclusive plan.My phone says I used 4.6 gb, they say it's my 5 gb cap and it no longer works. I've called several times and they deny there's even a 6 gb plan. So, here I am in Los Angeles, driving the town for the...
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Total Wireless Phone Plan
#1087322
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I have used total wireless for 4 months now. I bought the Samsung Galaxy J7 Pro (LOVE) at Walmart for $149. Have not had one dropped call. Clear, good service. Texting with pictures process quickly. Live in 407 area code. I consider the $35 for 30 days a great value....
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Total Wireless Phone Plan
#1086853
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Every person I talked to was foreign and very rude. I was transfered to the manager (yeah right). Still foreign and still unwilling to help seeing the operator in May made a mistake with upgrading my plan. As long as TOTAL WIRELESS is taking money they are willing to...
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2.5
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Total Wireless Phone Plan
#1072481
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Not even sure where to start.We were on the automatic refill plan and every single month they would take the money out of my account and deactivate 2 of my 3 phones. I would have to call and sit on the phone for 30+ minutes while they asked me what phone numbers should...
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2.2
Product
Total Wireless Phone Plan
I didn't like
  • Always having problems
  • Loss of money
  • Poor quality assistance
#1069030
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I recently purchased a, Total Wireless Phone, and talk, text, and data service plan and it was hacked. I called Total Wireless Customer Service and they said they had no evidence of a *** and insisted I must have used 3 GB of data in less than 12 hours. I asked to a...
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1.3
Product
Total Wireless Phone Plan
I didn't like
  • Not being helped at all
  • Worst support ever
  • Not being listened to
#1055021
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Have other phones that i've kept on other prepaid plans that would of otherwise been consolidated to TW. This is an annoying issues that takes 10-30 minutes to solve by calling custoemer service. CS very helpful, coverage is equal to Verizon, Data works great most of...
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3.8
Product
Total Wireless Phone Plan
I liked
  • Data amount
  • Cheapest plans
I didn't like
  • Data not working
#979516
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I have added 9 gigs of my own in October and your company gave me a $10 card ad well for messing up my account.I called customer service a total of 3 hours today.Your tech told me I only used 9 gigs since October.With my service plans for 2 months,that covers my...
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2.4
Product
Total Wireless Phone Plan
#971283
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