Product: Total Wireless Mobile Phone Service Clear all filters (57 of 57 reviews match)
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Got my son a phone for x-mass....came with 5gb of data.1 week later he's out of data !! Thing is, he's been connected to wifi all week ! So I called customer service explained the situation, they tell me he has to disconnect from data every time he connects to wifi, I...
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CartMan253
CartMan253

Total Wireless had done the same thing to me where they had the audacity to shut off my net services. I had to call into TrackFone Wireless HQ and basically they were no help ...

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Total Wireless Mobile Phone Service
#983475
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Bought another phone and the card to add another line which cost me $60 btw, after contacting customer service, I was instructed to turn phone off and back on, nothing, still no service, was told to try again after he did "some thing" and this time along with the no...
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Total Wireless Mobile Phone Service
#963171
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Total wireless c s .are surely not real c s .I spent 2 days of hours on the phone with 4 different c s reps and supposedly a supervisor ,got 4 different reasons why my data went away even though i was on wifi with data cut off and my phone showed .67of a gb of mobile...
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3.9
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Total Wireless Mobile Phone Service
#944802
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Total Wireless Mobile Phone Service Review

#940800
1.0
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OMG UNBELIEVABLE DUMBASSES FROM ONE END TO THE OTHER!!!!! SOOOO MANY CURSE WORDS IN MY MIND. SO FRUSTRATING. MY PHONE NUMBER HAS BEEN CHANGED 4 TIMES NOW AND I HAVE BEEN WITHOUT SERVICE FOR TWO DAYS! I HAVE UNLIMITED MINUTES SO THEY COULD NOT COMPENSATE ME AT ALL!!? REALLY. REALLY? FROM THE START ALL I WANTED WAS TO KEEP MY ORIGINAL NUMBER FROM ANOTHER COMPANY. WOW!! *** IDIOTS!!!!!!!!
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Total Wireless Mobile Phone Service Review

#940365
this is the worst phone service ever a TOTAL waste of money and time
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Total Wireless Mobile Phone Service Review

#927812
5.0
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I"ve had verizion wireless and straight talk. I get same coverage without spending all the extra money on those plans. I love total wireless. Saves me money.Great reception. I live in the country where its hard to get good reception:)
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Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
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Total Wireless Mobile Phone Service Review

#922209
1.0
Details
Data runs out quickly. Not even a week!! Then can't put $10 on for more data because I am adding it to my son's phone and do not want my credit card to be kept on file.
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I have been with Total wireless two months now and couldn't be happier! I bought the $35 dollars pre-paid with 5gb of data. I never have a problem with service or data! (I use around 3gb a month.) I even went to the mountains and had service there. I brought my own...
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4.7
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Total Wireless Mobile Phone Service
#943577
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I have had Total Wireless for over a year and have never had a problem. Both phones are on auto refill and we have never been without service. Saving tons of money compared to old bill (Verizon) and have same service. Even if we did encounter a few hiccups I don't...
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Total Wireless Mobile Phone Service
I liked
  • Price
#941959
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I have had Total Wireless for a year now... I have 4 different phones on this plan. This morning, all 4 phones were saying "address invalid" and "no data service" whenever we tried to send text messages. I contacted Total Wireless, and entertained their...
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1.0
Product
Total Wireless Mobile Phone Service
I didn't like
  • Service
  • Do not speak english
  • Rude reps
#940941
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The worst service I have ever received.They refused to refund my money for a service I couldn't get as my number couldn't be ported. Then they practically hung up the phone at me. Please be warned!It's a sham
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Anonymous
calendar boy

We moved three different lines to Total Wireless from Straight Talk—all at different times. Every time they tried to tell us we couldn't keep our phone number unless we purcha...

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Total Wireless Mobile Phone Service
#940549
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Purchased a $10 add on for data. At 9:00 p.m. last night I received confirmation that the card was accepted. This morning the data was still not loaded on my phone. I called customer service and spoke with a Samuel. He was quite arrogant stating that I had used my 3GB...
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2.2
Product
Total Wireless Mobile Phone Service
I liked
  • Another representative was able to help
I didn't like
  • Rudeness of first customer representative
#932037
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For 25 bucks a month Total Wireless is the cheapest I have found. So far NO coverage problems, no refill problems,no tech problems, NO PROBLEMS. $25 a month for unlimited talk and text, I am satisfied ! If I DO have any big problems, I will do what I have always done...
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Total Wireless Mobile Phone Service
#931980
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How much is you time worth? That is what will be the determination of how much money you save while being with Total Wireless. For my family the upfront savings seem great. We are now going into month 3 with Total Wireless (TW), we have 3 line plan with 2 smart phones...
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Anonymous
Anonymous

"How much is your time worth?" is the perfect title for your review. Thank you for taking the time. I think I'll stick with Verizon.

Anonymous
JW

I was considering Total Wireless as they use the Verizon towers but less cost. After reading reviews I see that their customer service is as bad or worse than Verizon. Maybe...

2.7
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Total Wireless Mobile Phone Service
#922314
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