Manufacturer: Total Wireless Category: Phone Services Clear all filters (49 of 49 reviews match)
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I have had Total Wireless for a year now... I have 4 different phones on this plan. This morning, all 4 phones were saying "address invalid" and "no data service" whenever we tried to send text messages. I contacted Total Wireless, and entertained their...
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1.0
Product
Total Wireless Mobile Phone Service
I didn't like
  • Service
  • Dishonest marketing
  • Insulting reps
#940941
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The worst service I have ever received.They refused to refund my money for a service I couldn't get as my number couldn't be ported. Then they practically hung up the phone at me. Please be warned!It's a sham
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Anonymous
calendar boy

We moved three different lines to Total Wireless from Straight Talk—all at different times. Every time they tried to tell us we couldn't keep our phone number unless we purcha...

Product
Total Wireless Mobile Phone Service
#940549
Reply to reviews
Purchased a $10 add on for data. At 9:00 p.m. last night I received confirmation that the card was accepted. This morning the data was still not loaded on my phone. I called customer service and spoke with a Samuel. He was quite arrogant stating that I had used my 3GB...
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2.2
Product
Total Wireless Mobile Phone Service
I liked
  • Another representative was able to help
I didn't like
  • Rudeness of first customer representative
#932037
Reply to reviews

Total Wireless Mobile Phone Service Review

#922209
1.0
Data runs out quickly. Not even a week!! Then can't put $10 on for more data because I am adding it to my son's phone and do not want my credit card to be kept on file.
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Total Wireless Mobile Phone Service Review

#908225
2.1
I have to say you get what you pay for if they mess up my daughters phones once more im cutting ties with this companey
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Total Wireless Mobile Phone Service Review

#886676
1.3
DO NOT WASTE YOUR TIME HORIBLE SERVICE, CUSTOMER SERVICE AND ALL AROUND PRODUCTS!! IF YOUR GOING TO SWITCH MAKE SURE YOU BRING A BOTTLE OF LUBE AS YOU BEING SCREWED IS ALL THAT WILL HAPPEN!!!
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Total Wireless Mobile Phone Service Review

#874058
They sent phones any after they was canceled it seems they dont no how to do there job right at all
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For 25 bucks a month Total Wireless is the cheapest I have found. So far NO coverage problems, no refill problems,no tech problems, NO PROBLEMS. $25 a month for unlimited talk and text, I am satisfied ! If I DO have any big problems, I will do what I have always done...
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Product
Total Wireless Mobile Phone Service
#931980
Reply to reviews
How much is you time worth? That is what will be the determination of how much money you save while being with Total Wireless. For my family the upfront savings seem great. We are now going into month 3 with Total Wireless (TW), we have 3 line plan with 2 smart phones...
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Anonymous
Anonymous

"How much is your time worth?" is the perfect title for your review. Thank you for taking the time. I think I'll stick with Verizon.

Anonymous
JW

I was considering Total Wireless as they use the Verizon towers but less cost. After reading reviews I see that their customer service is as bad or worse than Verizon. Maybe...

2.7
Product
Total Wireless Mobile Phone Service
#922314
Reply to reviews
Every month when my cycle was billed, I had to get a new sim card.They couldn't explain to me why that happened. Hours on the phone and website chat. I lost days and days of having cell service. They wouldn't even garuntee a new sim card to be overnighted. I told them...
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2.8
Product
Total Wireless Mobile Phone Service
I liked
  • Potential to save lots on cell bill
I didn't like
  • Worst support ever
#921424
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Saw walmarts total wireless plan for $35. Almost fell for it but found this website trying to figure out whose network I would be on if I went with them. Customer service couldn't, wouldn't tell me. Said the iPhone would be locked though. I can't believe setting...
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1.9
Product
Total Wireless Mobile Phone Service
I liked
  • Potential to save lots on cell bill
I didn't like
  • Bad customer service
#919586
Reply to reviews
Total Wireless is the worst cellular company. Every month they turn off my service even though I am signed up for auto refill. Every month they charge my account three times instead of one. Every month they shut off my phone regardless of me having auto refill and...
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1.6
Product
Total Wireless Mobile Phone Service
I didn't like
  • Disconnected without warning
  • Worst support ever
  • Bad customer service
#919159
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Spent almost 20 hours on the phone trying to get an iphone 6s ported to Total Wireless from T-Mobile. Once it was ported, the phone number never associated with the account and data wouldn't work. Several associates claimed they could not port a number from T-Mobile...
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2.6
Product
Total Wireless Mobile Phone Service
I liked
  • Price
  • Great value for the money
  • Coverage
I didn't like
  • Wasting hours of time n money
  • Disconnected without warning
  • Extremely poor customer service
#915933
Reply to reviews
cannot call area codes 605-562 (or 605-477) (South Dakota) and more area codes.You will know if you listen to talk radio. They disconnected the numbers starting in January 2016. For those of you that have the service, Try making a call (Ex : 605-477-3247.) Should work...
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Product
Total Wireless Mobile Phone Service
I didn't like
  • I did not like
#911089
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