Manufacturer: Total Wireless Category: Phone Services Clear all filters (44 of 44 reviews match)
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Every month when my cycle was billed, I had to get a new sim card.They couldn't explain to me why that happened. Hours on the phone and website chat. I lost days and days of having cell service. They wouldn't even garuntee a new sim card to be overnighted. I told them...
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2.8
Product
Total Wireless Mobile Phone Service
I liked
  • Potential to save lots on cell bill
I didn't like
  • Worst support ever
#921424
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Saw walmarts total wireless plan for $35. Almost fell for it but found this website trying to figure out whose network I would be on if I went with them. Customer service couldn't, wouldn't tell me. Said the iPhone would be locked though. I can't believe setting...
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1.9
Product
Total Wireless Mobile Phone Service
I liked
  • Potential to save lots on cell bill
I didn't like
  • Bad customer service
#919586
Reply to reviews
Total Wireless is the worst cellular company. Every month they turn off my service even though I am signed up for auto refill. Every month they charge my account three times instead of one. Every month they shut off my phone regardless of me having auto refill and...
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1.6
Product
Total Wireless Mobile Phone Service
I didn't like
  • Incompentency
  • Bad customer service
  • Worst support ever
#919159
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Total Wireless Mobile Phone Service Review

#922209
1.0
Data runs out quickly. Not even a week!! Then can't put $10 on for more data because I am adding it to my son's phone and do not want my credit card to be kept on file.
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Total Wireless Mobile Phone Service Review

#908225
2.1
I have to say you get what you pay for if they mess up my daughters phones once more im cutting ties with this companey
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Total Wireless Mobile Phone Service Review

#886676
1.3
DO NOT WASTE YOUR TIME HORIBLE SERVICE, CUSTOMER SERVICE AND ALL AROUND PRODUCTS!! IF YOUR GOING TO SWITCH MAKE SURE YOU BRING A BOTTLE OF LUBE AS YOU BEING SCREWED IS ALL THAT WILL HAPPEN!!!
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Total Wireless Mobile Phone Service Review

#874058
They sent phones any after they was canceled it seems they dont no how to do there job right at all
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Spent almost 20 hours on the phone trying to get an iphone 6s ported to Total Wireless from T-Mobile. Once it was ported, the phone number never associated with the account and data wouldn't work. Several associates claimed they could not port a number from T-Mobile...
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2.6
Product
Total Wireless Mobile Phone Service
I liked
  • Great value for the money
  • Coverage
  • Price
I didn't like
  • Wasting hours of time n money
  • Disconnected without warning
  • Extremely poor customer service
#915933
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cannot call area codes 605-562 (or 605-477) (South Dakota) and more area codes.You will know if you listen to talk radio. They disconnected the numbers starting in January 2016. For those of you that have the service, Try making a call (Ex : 605-477-3247.) Should work...
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Product
Total Wireless Mobile Phone Service
I didn't like
  • I did not like
#911089
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I was a Defense Mobile customer. When they tanked our accounts were sold to Total Wireless. Which meant if I wanted to keep my same phone number I had to go with Total. It has been a joke from day one. My phone, Motorola Moto X Pure Edition, never got set up right...
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1.7
Product
Total Wireless Mobile Phone Service
I liked
  • Price
I didn't like
  • Worst support ever
  • Customer service
  • Philippines handling customer care
#893169
Reply to reviews
Yea I bought a total wireless phone from walmart and the service sucks the phone freezes up or takes forever to send a message all together the lady that was at walmart talking about the service obviously dosent use the service it suck. and I heard the service was...
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2.5
Product
Total Wireless Mobile Phone Service
I didn't like
  • Wasting hours of time n money
  • Just awful from the beginning
#879949
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I had the service for 2 phones for 30 days. When it came time to renew,I enrolled in the auto pay. The morning after my end date I checked to see if our phones were working. At 10 am both worked and then at 11 am my wife calls me to inform me her phone was...
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2.8
Product
Total Wireless Mobile Phone Service
I didn't like
  • Worst support ever
#872831
Reply to reviews
Then I learned that Total Wireless is really Verizon, just not with 4G. I don't need 4G (my 1st gen Moto G is 3G), so I made the switch. The BEST part is, I pay only $25/mo. for unlimited talk/text, then I buy the $10 3GB data card which doesn't expire with active...
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5.0
Product
Total Wireless Mobile Phone Service
I liked
  • Great value for the money
#852014
Reply to reviews
We are switching back to Verizon today! I will make sure that everyone I talk to knows how terrible Total Wireless is. I can't believe they are even in business. Haha! This page asks if I want to be contacted by total wireless... How?? Your service sucks and my...
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1.2
Product
Total Wireless Mobile Phone Service
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