Product: Total Wireless Mobile Phone Service Clear all filters (73 of 73 reviews match)
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Total Wireless - Phone is useless does not have a strong signal conversations

Conversations are muffled and have echos. Contacted customer service three times issues are still the same want my money back.
1.0
Details
Product or Service Quality
Product
Total Wireless Mobile Phone Service
#1097182
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I had a pretty terrible experience with Total Wireless. We had previous been with Verizon, and since they use the Verizon network, thought it would be fine. But they don't reliably use the Verizon network-- about 50% of the time at our home, my phone would tell me I...
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1.0
Product
Total Wireless Mobile Phone Service
#1085924
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I switched from straight talk to total wireless. I have only used total wireless for a month and im already switching back. When i activated my phone, they said i could keep my old number. Guess that was a lie.. after being transered 4 times, i got the rudest woman. I...
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1.0
Product
Total Wireless Mobile Phone Service
#1081624
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Total Wireless - GB of unused data

I called about my unused data.My unused data was added on to my monthly renewal.This month it wasnt rolled over.I don't understand how you can change it one month to the next.I am very disappointed in your explanation and I have discussed it with the better business bureau.
Product
Total Wireless Mobile Phone Service
#1065225
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I bought a new sim card with $35/month plan at Walmart in Sevierville, and I let the customer assistance to activate my phone, and he asked whether my phone(iPhone 6s) is compatible or not, and they said yes and the customer service told me to wait for 4hrs to let it...
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1.0
Product
Total Wireless Mobile Phone Service
I didn't like
  • Massive mistake
  • Unhelpful call center
#1062973
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my dad also has total wireless, and tried to set up auto refill , well 2 months in a row his phone was shut off because they kept screwing up the bank info that I gave them and so it didn't get filled when it was supposed to. so after trying for 3months to set up auto...
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Product
Total Wireless Mobile Phone Service
#1061039
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I have called total wireless at least 20 times and have been transfered to several different people who only tell me to call back. The issue is still not resolved they will not replace the phones which are under warranty. I have a headache this companys customer...
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Anonymous
Latisha

I'm only in my second month with this company. My first month I bought the $35 plan with unlimited text an talk with like 5g data. Everything went very good. I was very please...

1.0
Product
Total Wireless Mobile Phone Service
#1061006
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was on the phone for 4 hrs,talking to someone out of the country,where i had paid on line for my monthly minutes,and charged my bank card,and did not apply the minutes to the phone,i was on the phone with them and also on chat with them,when i started screaming and...
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2.5
Product
Total Wireless Mobile Phone Service
I liked
  • Price of the phone and service plan
I didn't like
  • Philippines handling customer care
#1057892
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We switched to the family plan a few months ago.First issue was with my daughters 4s iphone. It is only a 3G phone and doesnt require a SIM card, but they made me purchase one. After 6 hours on the phone and five techs later the tech told me take the SIM cards out and...
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1.9
Product
Total Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Incompetent tech support
  • Grossly frustrating web site
  • Not being listened to
#1054510
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I've had Total Wireless for 3 months. For the initial 1st & 2nd month I had no data or internet service. Despite many long hours spent on the phone haggling with customer representatives and technical support people, they could not get the 5 GB data I was paying for....
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1.2
Product
Total Wireless Mobile Phone Service
#1036957
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