Product: Total Wireless Mobile Phone Service Clear all filters (62 of 62 reviews match)
filters
seller:
Show
state:
Show
city:
Show
product:
was on the phone for 4 hrs,talking to someone out of the country,where i had paid on line for my monthly minutes,and charged my bank card,and did not apply the minutes to the phone,i was on the phone with them and also on chat with them,when i started screaming and...
Read more
2.5
Product
Total Wireless Mobile Phone Service
I liked
  • Price of the phone and service plan
#1057892
Reply to reviews
We switched to the family plan a few months ago.First issue was with my daughters 4s iphone. It is only a 3G phone and doesnt require a SIM card, but they made me purchase one. After 6 hours on the phone and five techs later the tech told me take the SIM cards out and...
Read more
1.9
Product
Total Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Not being listened to
  • Incompetent tech support
  • Fact that they suck you in with lies
#1054510
Reply to reviews
I've had Total Wireless for 3 months. For the initial 1st & 2nd month I had no data or internet service. Despite many long hours spent on the phone haggling with customer representatives and technical support people, they could not get the 5 GB data I was paying for....
Read more
1.2
Product
Total Wireless Mobile Phone Service
#1036957
Reply to reviews

Total Wireless - Phone is useless does not have a strong signal conversations

#1097182
1.0
Details
Conversations are muffled and have echos. Contacted customer service three times issues are still the same want my money back.
Comment
Show
Product or Service Quality

Total Wireless - GB of unused data

#1065225
I called about my unused data.My unused data was added on to my monthly renewal.This month it wasnt rolled over.I don't understand how you can change it one month to the next.I am very disappointed in your explanation and I have discussed it with the better business bureau.
Comment
Show

Total Wireless Mobile Phone Service Review

#1034078
1.0
Details
Purchasephone and unlimited monthly plan from total wireless one week later phone would not come on. I called they tried saying liquid was poured on it and i began to argue ih my defense. Guess with this company customers always lie. Now i have no phone no refund for min not used no way to call doctors etc on ssi disability
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website

Total Wireless Mobile Phone Service Review

#1030883
5.0
Details
phone dropped in lake oast weekend
Comment
Show
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
Total wireless does not have visual voicemail for iPhones. This is a old basic feature of iPhone. How can this possible, claimed they use best infrastructure (Verizon). The LTE data speed feel throttled. Very disappointed. Their sister company Straight Talk just as bad.
Read more
1.6
Product
Total Wireless Mobile Phone Service
#1006920
Reply to reviews
Call I can't call out and I can't receive calls have been losing business very very pissed somebody's going to compensate me all I can do is text and data and this is *** somebody is going to compensate me for this soon I'm from Roseburg Oregon and you better get some...
Read more
Product
Total Wireless Mobile Phone Service
#999648
Reply to reviews
I called to add $10 extra internet to my phone because I was getting no internet and they said I had used all my data.After answering their questions they said internet was added and it should be working. Several hours later I tried to make a call and was unable to do...
Read more
1.5
Product
Total Wireless Mobile Phone Service
#998747
Reply to reviews
My son has had the phone not even 2 months.We have had nothing but trouble with the service. They are very rude when you call to try and fix the problem.They also are a rip off, they claim you use 5gb of data in 7 days!!!
Read more
Anonymous
Tro

They service is awful!!! I wouldn't recommend to anyone! I never heard of using 5gb of data in a week!!! They just want you to buy more from them!!! They have very rude custom...

1.5
Product
Total Wireless Mobile Phone Service
#993273
Reply to reviews
TOTAL WIRELESS, SHOULD READ, TOTAL PIECE OF ***!! Purchased this item with no up front information that if you go over the 4GB data (Even though it says 5GB), you do not just drop down to 2GB of data as does Straight TalK, but you lose ALL internet service. Customer...
Read more
Product
Total Wireless Mobile Phone Service
I didn't like
  • Worst support ever
  • Mislead by product packaging
  • Rude and disrespectful service reps
#992789
Reply to reviews
Then on 12/22/16, I had went online to activate my Total Wireless phone. I wanted to port over my Boost Mobile number over to Total Wireless. Yet it wasn't activated at all. So I've contacted Total Wireless and was told the porting progress will take approximately 2...
Read more
Anonymous
Anonymous

Same thing is happening to me right now... MAJOR language barrier, told one thing, then another. Transferred multiple times, last count was 8 going on 9. Their support cente...

2.4
Product
Total Wireless Mobile Phone Service
I liked
  • Prices
  • Prices are resonable
#987066
Reply to reviews
3 phones nothing but problems!Started with my service getting set to the wrong serial number it kept getting sent to a phone in florida im in texas...people were asking me why i changed my # and i would only have service about 3 hours every time they 'fixed it' then...
Read more
Product
Total Wireless Mobile Phone Service
#986931
Reply to reviews