Product: Total Wireless Mobile Phone Service Clear all filters (69 of 69 reviews match)
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Total Wireless - Terrible

This company has the worse service. Evertime i refill my service i have to call customer support to get my data working. Data is always very slow no matter where i am or how many bars i have. The last straw was when they would not change my number to the one that i wanted although its not being used. Im done with total wireless and straight talk. Ill pay the extra $10 a month for verizon.
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Total Wireless Mobile Phone Service
#1115556
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I recently bought a ZTE phone with total wireless network but when I tried to use it no data. I spent about a half a day on the phone with costumer service. Each person I talked to assured me that what they had me do would resolve my problem. I have never had such a...
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Total Wireless Mobile Phone Service
#1114057
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Total Wireless - Joke of a company. Don't don't dont

Total wireless is the most unhelpful and joke of a company. Transferred 3 lines and total wireless lost all 3 and said sorry but its ok. And the great news i went 4 days without service because they mixed matched my sim cards. Do not go with this company you will regret if you dont have a heart attack 1st
1.0
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Advertised vs Delivered
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Customer service
Discounts and Special Offers
Diversity of Products or Services
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Product or Service Quality
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Total Wireless Mobile Phone Service
#1109929
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Total Wireless complete Liers
So I got a 3 line plan for total wireless. I brought a stright talk phone, a virizon phone and bought a total wireless phone. This is the ***! The date wont work on the virizon phone. Called customer service the are very rude unhelpful. All data is extremly slow. Could...
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Total Wireless Mobile Phone Service
#1101942
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I got my Total Wireless account back in May of 2017. The next 3.5 months were blessed and my service was GREAT! I can not even recall losing a call. I received all my e-mails and text in perfect order. Now, in September I have lost service/signal totally 4 days in a...
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3.1
Product
Total Wireless Mobile Phone Service
I liked
  • Data amount
  • Great value for the money
I didn't like
  • Loss of signal
#1101049
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Cellular data would always shut off.The first five days of having the service. Called the *** hard to understand people everyday, never fixed my problem, instead made me master reset my iPhone twice loosing everything. Finally spoke to 'manager' asked for a refund and...
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Total Wireless Mobile Phone Service
#1100841
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Total Wireless - Phone is useless does not have a strong signal conversations

Conversations are muffled and have echos. Contacted customer service three times issues are still the same want my money back.
1.0
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Product or Service Quality
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Total Wireless Mobile Phone Service
#1097182
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I had a pretty terrible experience with Total Wireless. We had previous been with Verizon, and since they use the Verizon network, thought it would be fine. But they don't reliably use the Verizon network-- about 50% of the time at our home, my phone would tell me I...
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1.0
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Total Wireless Mobile Phone Service
#1085924
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I switched from straight talk to total wireless. I have only used total wireless for a month and im already switching back. When i activated my phone, they said i could keep my old number. Guess that was a lie.. after being transered 4 times, i got the rudest woman. I...
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1.0
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Total Wireless Mobile Phone Service
#1081624
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Total Wireless - GB of unused data

I called about my unused data.My unused data was added on to my monthly renewal.This month it wasnt rolled over.I don't understand how you can change it one month to the next.I am very disappointed in your explanation and I have discussed it with the better business bureau.
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Total Wireless Mobile Phone Service
#1065225
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