Product: Total Wireless Mobile Phone Service Clear all filters (78 of 78 reviews match)
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When we heard about Total Wireless using Verizon towers we moved to Total Wireless to save some money. Neither of our phone could be used on Total Wireless ( of course) so we count two phone one a iPhone SE. We don't get a lot of calls but after a few weeks we notice...
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Anonymous
Anonymous

Hi, obnoxiouswoollymonkey. This is Alex from Total Wireless. I read your post and we're sincerely sorry for all the trouble and inconvenience you may have encountered on our s...

1.7
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Total Wireless Mobile Phone Service
#1232934
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My calls go straight to voice mail. Sometimes my calls don't make it to my phone or voice mail. I miss a lot of calls. Internet is very slow. Texting just quits working, outgoing messages say pending. When it decides to start working 12 hours to a day later, I receive...
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Anonymous
Sara hall

My girlfriend is having the same issues and she just got the phone like two weeks ago. Why is the data not working and the service sucks?

AlexTrac
AlexTrac

Hi impracticalchameleon. This is Alex from Total Wireless. We understand your frustration. We apologize that you are having difficulty on making phone calls and sending your t...

2.0
Product
Total Wireless Mobile Phone Service
#1229424
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Total Wireless - No service

Was going along one day. I went to text someone and message wouldn't send. I call they answered i told them my issues. They hung up and lost my phone. Just went to Verizon and they wanted me to pay for service. {{Redacted}} phone company. Gf got home so i could call and now they are closed...
Product
Total Wireless Mobile Phone Service
#1227574
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I have been a Total Wireless customer for a month. After traveling the last few days, I was very disappointed to learn that I could not access data outside my current zip code. I must connect to wi-fi when outside the zip code area. I missed this point on the website...
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AlexTrac
AlexTrac

Hi RustyJavanRhinoceros. This is Alex from Total Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2lFFpmo. For your convenience...

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Total Wireless Mobile Phone Service
#1221936
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Total Wireless - Horrible, i cant make call only text...

I cant make calls, i can only text. Even though i am paying for both. Vary up set!!! I will always tell my friends to never get total wireless! Unless this is resolved.
Product
Total Wireless Mobile Phone Service
#1220413
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Yesterday, out if the blue my service was completely lost!I was told by customer service that it will not reactivate until I am back home in the "area" where I usually make calls. How can this be happening? I often travel and have never had this happen?I won't be back...
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Anonymous
user47569190

Update: upon my return spent 45 minutes on Instant Messaging and phone and they finally diagnosed that my Sim card had corrupted. Then promised me to 2day express deliver a ne...

Product
Total Wireless Mobile Phone Service
#1194300
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Total Wireless - Not pleased with service

order request money not a new phone
Product
Total Wireless Mobile Phone Service
#1189069
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The take- your- money- and-don't deliver- company... The fraudulent total wireless is not responsible for anything but stealing your money and tethering a phone to a bogus contract. Don't do it! .
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Anonymous
Chickenlittle

I cannot deal with this company. They are a fraud. I am on autopay and the 15 GB Family Plan. Each "End service Date" the 15 GB never renews automatically, although Total Wire...

1.0
Product
Total Wireless Mobile Phone Service
#1188706
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I've used them for a couple of years and have been on a month-long trip to many western states and had excellent cell phone service. When I complete online surveys, Total Wireless is rarely on the evaluation list (do they intentionally hide it?). Walmart sells this...
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4.7
Product
Total Wireless Mobile Phone Service
I liked
  • Verizon coverage
  • Data amount
  • Phone prices
#1170017
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Total Wireless - Terrible Service.

I'm tired of contacting them with the same issues. They fix it and 2 days later I'm right back where I started. Slow speeds, dropped calls, lack of being able to bring up keyboard to text, etc...
1.4
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Total Wireless Mobile Phone Service
#1168623
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