Product: Total Wireless Mobile Phone Service Clear all filters (73 of 73 reviews match)
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Yesterday, out if the blue my service was completely lost!I was told by customer service that it will not reactivate until I am back home in the "area" where I usually make calls. How can this be happening? I often travel and have never had this happen?I won't be back...
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Anonymous
user47569190

Update: upon my return spent 45 minutes on Instant Messaging and phone and they finally diagnosed that my Sim card had corrupted. Then promised me to 2day express deliver a ne...

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Total Wireless Mobile Phone Service
#1194300
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Total Wireless - Not pleased with service

order request money not a new phone
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Total Wireless Mobile Phone Service
#1189069
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The take- your- money- and-don't deliver- company... The fraudulent total wireless is not responsible for anything but stealing your money and tethering a phone to a bogus contract. Don't do it! .
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Anonymous
Chickenlittle

I cannot deal with this company. They are a fraud. I am on autopay and the 15 GB Family Plan. Each "End service Date" the 15 GB never renews automatically, although Total Wire...

1.0
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Total Wireless Mobile Phone Service
#1188706
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I've used them for a couple of years and have been on a month-long trip to many western states and had excellent cell phone service. When I complete online surveys, Total Wireless is rarely on the evaluation list (do they intentionally hide it?). Walmart sells this...
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4.7
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Total Wireless Mobile Phone Service
I liked
  • Great value for the money
  • Verizon coverage
  • Data amount
#1170017
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Total Wireless - Terrible Service.

I'm tired of contacting them with the same issues. They fix it and 2 days later I'm right back where I started. Slow speeds, dropped calls, lack of being able to bring up keyboard to text, etc...
1.4
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Total Wireless Mobile Phone Service
#1168623
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I was leasing a phone from smart pay through total wireless. The signal is trash. My data ran out one week before my bill is due. When I used straight talk, I had the same amount of data. Never ran out. So why am I running out using this company. Also I would not...
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Anonymous
Commadore

Don't deal with/ these slimy {{REDACTED}} use VZW prepaid!

1.3
Product
Total Wireless Mobile Phone Service
#1168132
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call total wireless they tell you can hear you to go to another area . give me a break then they hang up. service sucks. you do not lways know when a call comes in because it goes to voice mail. also have had problems with dropped calls. have tried multiple phones to...
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1.6
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Total Wireless Mobile Phone Service
#1163699
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We decided to swich from Verizon to total wireless and we've had nothing but problems. We have a 3 phone plan that we put in auto fill but the auto fill only filled 1 of the 3 phones. However, for starters 1 of the phones could never receive phone calls. They stated it...
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Anonymous
jules

Terrible terrible customer service. They are paid just to keep their customers on the phone without any resolutions. They have no power and whatever they get paid it's like a ...

Anonymous
Anonymous

Having the EXACT same issue - one of our phones stopped receiving calls/making calls starting Christmas Day (phone previously worked just fine for close to a year). Been on an...

1.6
Product
Total Wireless Mobile Phone Service
#1155456
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So I went back to usmobile verizon. They are liars, don't believe them and don't let them take your money. Also, their customer service consists of call centers in India, and all they can do is read cards. If your problem isn't one on the cards, they cant help you...
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2.0
Product
Total Wireless Mobile Phone Service
I didn't like
  • Extremely poor customer service
#1152318
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if you cant help me then I will have to cancel total wireless and go with another company. because nobody can leave me a message. it says my mailbox is full. you don't need a hundred words. you don't need a hundred words . you don't need a hundred words. you do not...
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Anonymous
DrKerrPHD

Sounds like Total Wireless is a corner of Verizon's network, without the service or the Data!

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Total Wireless Mobile Phone Service
#1149298
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