Manufacturer: Total Wireless Category: Phone Services Clear all filters (52 of 52 reviews match)
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I had a pretty terrible experience with Total Wireless. We had previous been with Verizon, and since they use the Verizon network, thought it would be fine. But they don't reliably use the Verizon network-- about 50% of the time at our home, my phone would tell me I...
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1.0
Product
Total Wireless Mobile Phone Service
#1085924
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I switched from straight talk to total wireless. I have only used total wireless for a month and im already switching back. When i activated my phone, they said i could keep my old number. Guess that was a lie.. after being transered 4 times, i got the rudest woman. I...
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1.0
Product
Total Wireless Mobile Phone Service
#1081624
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I bought a new sim card with $35/month plan at Walmart in Sevierville, and I let the customer assistance to activate my phone, and he asked whether my phone(iPhone 6s) is compatible or not, and they said yes and the customer service told me to wait for 4hrs to let it...
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1.0
Product
Total Wireless Mobile Phone Service
I didn't like
  • Unhelpful call center
  • Massive mistake
#1062973
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Total Wireless - GB of unused data

#1065225
I called about my unused data.My unused data was added on to my monthly renewal.This month it wasnt rolled over.I don't understand how you can change it one month to the next.I am very disappointed in your explanation and I have discussed it with the better business bureau.
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Total Wireless Mobile Phone Service Review

#1034078
1.0
Purchasephone and unlimited monthly plan from total wireless one week later phone would not come on. I called they tried saying liquid was poured on it and i began to argue ih my defense. Guess with this company customers always lie. Now i have no phone no refund for min not used no way to call doctors etc on ssi disability
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Total Wireless Mobile Phone Service Review

#1030883
5.0
phone dropped in lake oast weekend
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Total Wireless - Simple Review #1487297659
1/1

Total Wireless Mobile Phone Service Review

#1009629
1.6
Service goes out for no reason. This happens at least once a week. I can't call or text. I also can't receive calls or text. I liked them at first but now I think they suck.
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my dad also has total wireless, and tried to set up auto refill , well 2 months in a row his phone was shut off because they kept screwing up the bank info that I gave them and so it didn't get filled when it was supposed to. so after trying for 3months to set up auto...
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Product
Total Wireless Mobile Phone Service
#1061039
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I have called total wireless at least 20 times and have been transfered to several different people who only tell me to call back. The issue is still not resolved they will not replace the phones which are under warranty. I have a headache this companys customer...
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Anonymous
Latisha

I'm only in my second month with this company. My first month I bought the $35 plan with unlimited text an talk with like 5g data. Everything went very good. I was very please...

1.0
Product
Total Wireless Mobile Phone Service
#1061006
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was on the phone for 4 hrs,talking to someone out of the country,where i had paid on line for my monthly minutes,and charged my bank card,and did not apply the minutes to the phone,i was on the phone with them and also on chat with them,when i started screaming and...
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2.5
Product
Total Wireless Mobile Phone Service
I liked
  • Price of the phone and service plan
I didn't like
  • Philippines handling customer care
#1057892
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We switched to the family plan a few months ago.First issue was with my daughters 4s iphone. It is only a 3G phone and doesnt require a SIM card, but they made me purchase one. After 6 hours on the phone and five techs later the tech told me take the SIM cards out and...
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1.9
Product
Total Wireless Mobile Phone Service
I liked
  • Coverage area
I didn't like
  • Incompetent tech support
  • Fact that they suck you in with lies
  • Grossly frustrating web site
#1054510
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I've had Total Wireless for 3 months. For the initial 1st & 2nd month I had no data or internet service. Despite many long hours spent on the phone haggling with customer representatives and technical support people, they could not get the 5 GB data I was paying for....
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1.2
Product
Total Wireless Mobile Phone Service
#1036957
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Total wireless does not have visual voicemail for iPhones. This is a old basic feature of iPhone. How can this possible, claimed they use best infrastructure (Verizon). The LTE data speed feel throttled. Very disappointed. Their sister company Straight Talk just as bad.
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1.6
Product
Total Wireless Mobile Phone Service
#1006920
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Call I can't call out and I can't receive calls have been losing business very very pissed somebody's going to compensate me all I can do is text and data and this is *** somebody is going to compensate me for this soon I'm from Roseburg Oregon and you better get some...
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Product
Total Wireless Mobile Phone Service
#999648
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