Total Wireless lost my business number
Anyone going to total wireless should think twice run fast and far. I had the privilege, or nightmare, of dealing with them for 2 1/2 months.
I was fine until I tried to assign my business number to another phone that I purchased. Long and short of it they disconnected my number it got stuck in limbo. My business was shut down for 24 hours when I indicated that number needed to be recovered they indicated they could not do that. The only way to keep the phone service alive in their opinion was to issue a new number.
Not acceptable when your business resolves around your phone number. Requested refund after transferring over to Verizon to no avail. Stuck me on hold for 25 minutes with nobody answering. I recommend all of those out there that Have had problems with total wireless place a claim in the Better Business Bureau.
As recognized in their listing they have a AAA rating. I find it hard to believe with the poor service.
When looking at reviews on Walmart site only 50% will recommend to someone else. Very good indication of an extremely bad company
Reason of review: Poor customer service.
Monetary Loss: $1000.
Total Wireless Cons: Service reps that cant speak proper english.
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My number has been stuck in limbo with Total Wireless for 5 days now. How were you were able to get your number back out? They're telling me I can't port it out until they finish activating it.