Product: Total Wireless Cell Phone Replacement Clear all filters (5 of 5 reviews match)
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On 7/13/17, my granddaughter received iPhone 5 from Total Wireless that I ordered for her. The phone was defective. When my daughter called customer service she was told to go to the Apple store to get a replacement. The Apple Store is an hour away from their home....
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1.4
Product
Total Wireless Cell Phone Replacement
#1080935
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My phone broke, customer service said to send it in and they would replace it (they sent me a box with a label/tracking already made) ...I went to the store purchased the same phone I had before(Which has malfunctioned since DAY 1) I dropped it off and waited, waited,...
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2.4
Product
Total Wireless Cell Phone Replacement
#976878
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I sent my phone in 3 weeks ago due to it being defective.They said they received it October 24th, and I should receive my new phone today (11/10). I have never had this many problems with any other wireless company. My service expired on the 8th. Since I haven't had a...
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1.8
Product
Total Wireless Cell Phone Replacement
#952621
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This is the worst phone service i have ever had, they have very bad customer service, my daughter cell phone crashed, so i sent it back and when i called to check to see if they received the phone, the phone rung once and i was immediately put on hold, i was on hold...
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1.1
Product
Total Wireless Cell Phone Replacement
#861247
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Since then I contacted Total Wireless 3 times via chat. It seems one hand does not know what the other does. I'm being promised the issues will be resolved within 24 - 48 hours, or I will get an e-mail of the FedEx tracking number in the same amount of time. So...
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1.0
Total Wireless Scottville, Michigan
Product
Total Wireless Cell Phone Replacement
I didn't like
  • Customer service could not resolve their problem
  • Loss of money
  • Totally incompetent people
#857929
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