Product: Total Wireless Cell Phone Activation Clear all filters (0 of 27 reviews match)
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Total Wireless - "Could not activate cellular data network"

I purchased a refurbished iPhone from TW's online store, and still haven't been able to get it to connect to their data network despite about 20 hours on the phone with their customer service. They refuse to send me a replacement phone, sim, or unlock my phone so I can bring it to another company. I am still unable to use data and basically paid $100 for a phone that I can only use on wifi :( My husband is happy with his service, but mine has been a nightmare.
2.3
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Total Wireless Cell Phone Activation
#1437621
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Porting one phone & adding two new TW phones to a plan. Customer support agent sent in the wrong info for the porting, resulting in the port being rejected, then canceled, forcing a 24 hour wait to retry. One new phone activated right away. The other took nine hours....
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3.0
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Total Wireless Cell Phone Activation
I didn't like
  • Low amount of info in my account
  • Couldnt add devices to plan
  • Hard to navigate website
#1413328
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I purchased 2 phones for my and my wifes use and were going to activate them on a 2 phone plan with Total Wireless. I used the website to activate and the website locked up. I then called customer service and got a person whose accent was so bad that I could not...
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Total Wireless Cell Phone Activation
#1404618
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Total Wireless - Help activate new phn on new account

Activate new phone with new number
3.5
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Total Wireless Cell Phone Activation
#1394263
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Yesterday evening I had called to activate a phone and explain to them that my original phone was giving me problems because it had gotten wet during the hurricane we had here in North Carolina and I just had received a new one from eBay and I've had a change phone to...
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Anonymous
madazfuk

How can hey take u seriously when writelikesomrlittlechild man.

AlexTrac
AlexTrac

Hi Valued Customer. This is Alex from Total Wireless. We do apologize for the inconvenience that you have experienced. As your service provider, we are determined to help you ...

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Total Wireless Cell Phone Activation
#1379604
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Went there because of the savings but now regret it. They make it very difficult to buy new minutes and insist I do automatic withdrawl from my bank account. Yeah right! As if I would trust Total Wireless with sensitive information. Slow and unreliable...
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AlexTrac
AlexTrac

Hi Valued Customer. This is Alex from Total Wireless. I see you need help with your phone. Please chat with us using this link http://bit.ly/2lFFpmo. For your convenience, our...

1.0
Product
Total Wireless Cell Phone Activation
#1356986
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I purchased a SIM card and 35$ service pack. Upon receiving my order, I notice it's missing the service pack. But I'm thinking maybe I can find out once I go to activate it. No. I was "supposed" to have gotten the service package. I explain the situation, and the cs...
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AlexTrac
AlexTrac

Hi SophisticatedBaskingShark. This is Alex from Total Wireless. I read your post and am sorry you’re having some problems. Please chat with us using this link http://bit.ly/2l...

1.0
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Total Wireless Cell Phone Activation
#1349167
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I went that day and changed providers after 6 days on prepaid contract my phone worked 1 day. When I attempted to get a refund of cource they refused. So my 1 day service with Total wireless cost $70 and I was unable to complete even 1 call. If you dont call that a...
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1.8
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Total Wireless Cell Phone Activation
#1313606
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Total wireless phone won't activate

New phone, contacted them 2 times with no help to promblen
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Total Wireless Cell Phone Activation
#1299383
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apparently straight talk and total wireless and tracfone are all the same company because the link for order status actually points to the wrong company. anyway be very afraid... by the way consumer cellular is great but wanted to try verizons network. now i am $70...
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1.7
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Total Wireless Cell Phone Activation
#1292209
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