152 views
New Reviewer
3 comments
stars-rating-full stars-rating-full stars-rating-full stars-rating-full stars-rating-full
3.1

Total Wireless has very bad support. Their number to call doesn't work. They don't have an online chat that they claim to have. Plus they don't even have a support email. What am I supposed to do? They don't have very good support at all.

to have. Plus they don't even have a support email. What am I supposed to do? They don't have very good support at all.

They need to provide a real support and chat service, instead of claiming to, but not even having a button to press for support. Their website even looks like many other services websites too.

They need to have a support email, so people can contact them. I tired calling them 5 times, and nothing at all. I don't think this is a legit network after all. It is just a copy.

Reason of review: Poor customer service.

Preferred solution: Provide better support.

Do You Have Something To Say ?
Write a review

Comments

chat-icon

Please avoid publishing any personal information and promotional content

You will be automatically registered on our site. Username and password will be sent to you via email.
Post Comment
Courtnee Iey

My order has not arrived yet where did my order go or please refund my amount to my account

Gerd B

Ich mรถchte das gekaufte Set Q-Grips Earwax Removers von der Fa.myqgripsearwax mit der Bestellnummer: 9B0C59BD0B zurรผck geben,und die Zahlung durch Pepal zurรผck verlangen! Mit freundlichen GrรผรŸen Gerd Berkenkopf.

AlexTrac

Hi organicbrazilianterrier. This is Alex from Total Wireless.

We are very sorry if you have encountered some issues. We also regret that we provided you with bad service and a poor customer experience. We are determined to help you in resolving this issue. Please chat with us using this link http://bit.ly/2lFFpmo.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Total Wireless Reviews

  1. 291 reviews
  2. 168 reviews
  3. 123 reviews
  4. 48 reviews
  5. 29 reviews
Total Wireless reviews