1 comment

I requested my iPhone 6 Plus back and they claim they cannot find it. If she has not been resolved.

I will be taking further action. This is nothing short of theft/scam.

Preferred solution: Deliver product or service ordered.

Location: Ken Caryl, Colorado

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Hi. This is Alex from Total Wireless.

We apologize for the inconvenience that you have experienced with our service. We understand where you are coming from. We would like to learn more about your situation and ensure a resolution for you. To further assist you, please chat with us using this link http://bit.ly/2lFFpmo.

For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You can also use our self-service menu by simply texting the word HELP to 611611. We are looking forward to work with you.

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