Total Wireless - Nasty customer service
Staff could not solve problem, supervisor put shrill ringer in phone while I was talking, , said she would be last person I spoke to about my problem. Hung up. Poor communication due to language difference
Total Wireless - Nasty customer service department
Staff had problems understanding the problem. Turned it over to supervisor, supervisor didn't know. Told me she wold be the LAST person I would speak to this night and hang up. Next day supervisor recognized me turned on shrill sound she disappeared. Looking for new company. I pay for my service not scorn
Total Wireless - I couldn't hear anything after two calls
The keyboard keeps shutting down, even while I'm typing and this phone won't notify me of messages I've got. It kicked me out of websites I was using and wouldn't let me contact the phone company.
Total Wireless - Refund of multiple payments
I can’t get in contact with anyone. They transfer my calls.
Checking my bank account one day and I notice a double charge to my debit card by total wireless. I talked with twi people who both said I only had one charge and blamed the bank. Went to the bank to check it out and service showed that TW did indeed charge twice....Read more
Bought 2 total wireless phones and transferred info from AT&T to new phones. Had no problem and am very happy with the change. I now get everything for the price I was paying for just a telephone and no extras. Oh, I also called the help line and the person that waited...Read more
I just bought the Sim and the plan, when tried to activate, it doesn't, I finally able to speak customer service, they said, there is no number available for this zip code, why the *** they selling crap, if there is no number available, spent 48 dollars for it, now I...Read more
Total Wireless - Can't call customer service. Call gets disconnected
Call is disconnected when I call customer service
Total Wireless - Bought a new phone LG STYLO 3
They cant get the internet to work on it. They told me i was out of luck . Cant unlock the phone so im out $130 .Rude customer service.Nobody from america to talk to.
Total Wireless - I want to speak with representatives in the United states
Disconnected the call I have carry over data that the delete each month and when I can they try and say it is my base balance which it is not I have screen shots on my lap top that prove that it is carry over data and the balance that I had.
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