filters
State:
Show
City:
Show
Product:
Show
Porting one phone & adding two new TW phones to a plan. Customer support agent sent in the wrong info for the porting, resulting in the port being rejected, then canceled, forcing a 24 hour wait to retry. One new phone activated right away. The other took nine hours....
Read more
Company wrote 0 private or public responses to the review from Dec 02.
3.0
I didn't like
  • Different story every time i called
  • Couldnt add devices to plan
  • Poorly trained customer support
#1413328
Reply to reviews
Ozzie Kariman okozkar@aol.com Was told because of automatic billing I would be charged, my old no. was 716-292-0832 .was charged 37.56 for carrier which is total already cancelled that Wallmart was supposed to take care to keep this no.had to change to new no for my...
Read more
Company wrote 0 private or public responses to the review from Nov 28.
2.7
I didn't like
  • Communication fail
  • Customer satisfaction
#1410195
Reply to reviews
Total Wireless is a HORRIBLE carrier!!! I had them for a year and during that year, I have experienced nothing but disaster from their customer service. They are rude and barely speak English. I would always experience issues with their website such as glitching out...
Read more
Company wrote 0 private or public responses to the review from Nov 27.
1.0
I didn't like
  • Philippines handling customer care
  • Insulting reps
  • Do not help you
#1409156
Reply to reviews
I brought two iPhone 6 for my kids for there birthday. Before I brought them I called and asked if we could use our T-Mobile sim cards and was advised yes I spoke with a rep that was unable to unlock the device but transferred me to tech support to have the phone...
Read more
Company wrote 0 private or public responses to the review from Nov 24.
#1406681
Reply to reviews
I purchased 2 phones for my and my wifes use and were going to activate them on a 2 phone plan with Total Wireless. I used the website to activate and the website locked up. I then called customer service and got a person whose accent was so bad that I could not...
Read more
Company wrote 0 private or public responses to the review from Nov 20.
#1404618
Reply to reviews
Hi. I got something to say about this company name Totalwireless they are a bunch of thief, on Monday September, 17/2018, I ordered a LG phone for my daughter to take with her to school, I got the phone on Tuesday September, 18/2018, I said ok a one day service I like...
Read more
Company wrote 0 private or public responses to the review from Nov 18.
h.kitchener
h.kitchener

Rather hard to follow what you are attempting to communicate to us, although it appears you charged a phone, it didn't work and you returned it; and when they delayed refundin...

1.0
#1402902
Reply to reviews
Show

Total Wireless - No voicemail yes

Dont rrciievr voicemsil phone rings if not andwered recording $tates noot accepting calls
Company wrote 0 public responses to the review from Nov 14.
#1400479
Reply to reviews
I signed up for Total wireless, and from the moment I turned on my new phone, it has been infested with spam & popups.. I have tried to contact them to find out how to get rid of the spam, but nobody seems to know how to get rid of it. There is an option in the...
Read more
Company wrote 0 private or public responses to the review from Nov 13.
#1399395
Reply to reviews
Show

Total Wireless - Help activate new phn on new account

Activate new phone with new number
Customer made 1 call to the company using contacts on our site.
Company wrote 0 private or public responses to the review from Nov 05.
3.5
Details
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Reliability
Style and Design
Value for money
Warranty
Website
#1394263
Reply to reviews
You need to know im rite on every wall about poor qualty service retarded people an they are not going to like the fact i do this everyday i love doing i dont care how you like im pretty at this i have nothing better to do than rite this on every wall how they were...
Read more
Company wrote 0 private or public responses to the review from Nov 04.
AbashedQuoll668
AbashedQuoll668

Everywhere possible

1.0
#1393920
Reply to reviews