Total Wireless Reviews and Complaints
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4
Issues
resolved
500
Total
reviews
$1.1M
Claimed
losses
$9.7K
Avg
loss
140K
Page
views
What was your experience with Total Wireless?
Customers don't like
- Customer service
- Incompetent tech support
- Loss of money
Customers like
- Price
- Potential to save lots on cell bill
- Coverage
Total Wireless - Drops calls. Contacted totalwireless several times. Was supp
I contacted them they act like they were working on it and couldnt fix it was supposed to send another phone & didnt! These phone drops calls all the time. I told them this im 64 yrs old & depend on my doctors calls & the call drops either before i can answer or in middle of talking to doctors!! I want the phone they said they would send over a month ago!!
The map on the website does not allow a zip code or address search. I contacted live search and was told there was coverage in the zip code I was inquiring about, but previous to the chat agent saying yes there was coverage he sent a message saying they do not...
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Total Wireless - Not a very good experience!
cannot set up my voicemail!
Total Wireless - Stolen phone
I need my phone locked my phone number is 8124545130 my imei is 354 349 080 773 941
Total Wireless - Phone issues button on the back of my phone's not working
All of a sudden the button on the back of my LG quit working it won't turn off the phone it won't restart the phone it won't close the screen when you push the button on the back it will not do anything have not had any water damage
Lillington, North Carolina
Have had flip phones for my son and me for years. Came to Tital Wireless because they had flip phones but old carrier did not. I am paying the price not with the low rates but with their inferior. Customet service and antiquated start up system. Past experiences were...
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Product
Total Wireless - Not Verizon towers
This is the worst phone and phone service I have ever had and I've tried almost every carrier there is! This is a joke company with no help and customer service you can barely understand them!
On May 19 I lost my phone in Anchorage, Alaska. On June 11 I bought another wireless phone and another service plan. Being the old service plan was not up yet I still had 3 days on it. I gave them my new service plan and they said the service would continue. Today it’s...
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I didn't like
- Customer service - network outage
- Little or no help to solve problem
- Porting problems
Do you enjoy speaking with an indian with only a bare grasp of the English language? I mean, it's not just the accent, they don't know how to speak English...period. Does that sound like the kind of company you want to do business with? Their customer service sucks,...
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I didn't like
- Most everything
Similar to Total Wireless
Total Wireless - My biggest mistake
About a year ago I switched to total Wireless, to save some money. Wrong. Saving $10 a month I barely could use internet, the coverage is the worst. The customer service is the worst and of course at every call for customer service I was more on hold than I spoke to anyone.
Hi hiddentiffany. This is Alex from Total Wireless. We sincerely apologize for the inconvenient experience you had with our dealership. Let us help you in enrolling to our Aut...