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Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
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Total Wireless has double charged me on one of my accounts for the last three months. I spent over three hours of time on the phone and chat to get those charges refunded. Customer service told me I was wrong, hung up on me, refused to escalate to appropriate staff, left me on hold for excessive amounts of time, addressed me in a manner repeatedly that I asked them not to, provided me with an invalid pin number, and then refused to compensate me for anything more than they owed me.

Review about: Total Wireless Technical Support.

Reason of review: Poor customer service.

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Anonymous
#1493873

Total Wireless over charged me..3 times..called to have my service plan renewed for the month.1 month..gave them my debit card number. Next thing I knew my bank acct was charged 3 times!!!

Wtf??? I'm Pissed!!!

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