Not resolved

Bought a new TW phone at Walmart. The associates failed to tell me the phone had no SIM card.

I bought the card kit as the associated said.. Hard to believe that the associate was wrong. Turns out the SIM card kit is only for "bring your own" phones. So I have a phone that will not work and a retailor that can't provide the card necessary.

Total Wireless and Walmart make a wonderful combination.

If you purchase any phone at Walmart make them open the package in front of you and prove that all the necessary parts are included. This could save you a lot of time and money.

Product or Service Mentioned: Cell Phone.

Reason of review: Not as described.

Monetary Loss: $230.

Preferred solution: Make sure the sim card is in the phones you sell.

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