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Got 5gb card from Walmart and added to my plan. It said I had to use the data I had left first but I didn't have data before.

So I chatted twice with them and then called. The lady was nice hard to understand but nice and got me working. 15 minutes later I tried and wouldn't work. Called and said I used it all.

So that a huge complaint with this company. And the last lady was very rude and could care less.

Review about: Total Wireless Phone Plan.

Reason of review: Not as described.

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AlexTrac
#1425405

Hi. This is AlexTrac from Total Wireless.

We're sorry for the trouble. I see you need help with your phone.

Please chat with us using this link http://bit.ly/2lFFpmo. For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST.

You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.

Thank you and have a nice day. Type your message here

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