Got 5gb card from Walmart and added to my plan. It said I had to use the data I had left first but I didn't have data before.
So I chatted twice with them and then called. The lady was nice hard to understand but nice and got me working. 15 minutes later I tried and wouldn't work. Called and said I used it all.
So that a huge complaint with this company. And the last lady was very rude and could care less.
Product or Service Mentioned: Total Wireless Phone Plan.
Reason of review: Not as described.