Not resolved
Advertised vs Delivered
Billing Practices
Coverage Area
Customer service
Price Affordability
Product or Service Quality
Value for money

Been with TW for six plus months and every months. I've autofill or have purchased service refill cards from Walmart and have all way had issues with having to call in to customer support to reset data.

Have other phones that i've kept on other prepaid plans that would of otherwise been consolidated to TW. This is an annoying issues that takes 10-30 minutes to solve by calling custoemer service.

CS very helpful, coverage is equal to Verizon, Data works great most of the time. TW please figure out what the problem is and you would have the best budget service

Product or Service Mentioned: Total Wireless Phone Plan.

Reason of review: Data not working.

Monetary Loss: $20.

Preferred solution: Deliver product or service ordered.

I liked: Data amount, Cheapest plans.

I didn't like: Data not working.

  • No Data Service
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