Total Wireless - Calls go straight to voicemail / Texting stops / slow internet
My calls go straight to voice mail. Sometimes my calls don't make it to my phone or voice mail.
I miss a lot of calls. Internet is very slow. Texting just quits working, outgoing messages say pending. When it decides to start working 12 hours to a day later, I receive several messages and my outgoing messages are sent.
I have a small business and I need service more consistent and reliable. I've contacted customer service numerous times, they update my phone and reset things on their end, yet the problems continue.
I plan to change to another phone company. This is very anointing ! If your phone calls are not very important.
This is the Cheapest phone service I'm aware of. You truly get what you pay for. I have given them plenty of chances.
I'm out of here! I hope this helps someone make an informed decision.
Reason of review: Bad quality.
Location: Fort Walton Beach, FL, USA
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Comments
Please avoid publishing any personal information and promotional content
My girlfriend is having the same issues and she just got the phone like two weeks ago. Why is the data not working and the service sucks?
Hi impracticalchameleon. This is Alex from Total Wireless.
We understand your frustration. We apologize that you are having difficulty on making phone calls and sending your text messages. Allow us to gather some information so that we can find a solution and fix the problem. Please chat with us using this link http://bit.ly/2lFFpmo.
For your convenience, our representatives are available Monday-Sunday from 8:00 AM to 11:45 PM EST. You may also text the key word HELP to 611611 to view our self-service menu with a list of help key words with valuable information.