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1.9

after about 8 hours over several days, Total Wireless was unable to make LTE voice or multimedia texting work on iPhone 6. my phone has never been jailbroken / rooted, and was completely stock and reset when i activated.

they had me delete a profile (apn) in settings, then download a new one from a url. once this was done, my service was worse, still no LTE voice or MMS, and the place where that profile could be deleted in settings no longer exists. they then instructed me to wipe the phone completely, at which point iTunes prompted me to associate a number i didn't recognize with my iPhone, and upon doing this my number changed. i had to contact legal under threat to sue for the loss of my ported telephone number, which at first they thought they couldn't retrieve.

buffoons. i'm invoicing their corporate office for my time.

Reason of review: TOTAL INEPTITUDE.

Monetary Loss: $235.

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I just put 25$ at my phone as Nd is not possible that I don't got *** no more wats wrong with company can I get an explanacion

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