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Experienced inability to connect to browser. Phone would show 3g service but when attempted to use browser show 1x. Basically only usable as call or text device. Contact with "customer service" was useless. Read from script with no understanding of what I was trying to...
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1.8
I didn't like
  • Cusomer service
#1049562
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The first guy we talked to didn't know what he was doing he messed up all the information we gave him, and we paid for the service and it never worked on our phone! Then we called again and we tried getting the right information where it belongs so that the phone would...
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1.0
#1049146
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Bought an iphone when I signed up for total wireless. Iphone stopped working. Apple care covered it and sent a new one. It was a nightmare getting the new activated. I went online to activate the new phone. I have a 2 line account with my partner. I deactivated the...
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Worthless Review

Total Wireless
#1043447
1.0
Litterally the worst service known to man. Run away.. run fast but run away. This company brings new meaming to the phrase - you get what you pay for. Horrible. ***. Sad . Its obvious th e company doesn't care. Th e demographic leans towards the poor people. I had Sprint for decades and I thought sprint sucked. Oh no Total wireless sucks pond ***.
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Lg Electronics Cell Phone Review

Total Wireless
#1038354
2.5
I have had my phine for 60 days. I have the LG. The outside speaker no longer works, so of couse it doesn't ring and it doesn't vibrate. It worked great for about 45 days. Now i have to save for another phone.
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Cell Phone Review

Total Wireless
#1036133
1.0
I was not giving any details when my unbranded phone was branded to total wirless by walmart rep. I was told I can switch carrier if I was unhappy by rep. . I was lied to walmart refuse to return my I phone because it was after 14 days and total wireless rep. Kept hanging up on me amd refuse to help or to unlock my phone which do not belong to the carrier.
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Total Wireless Mobile Phone Service Review

Total Wireless
#1034078
1.0
Purchasephone and unlimited monthly plan from total wireless one week later phone would not come on. I called they tried saying liquid was poured on it and i began to argue ih my defense. Guess with this company customers always lie. Now i have no phone no refund for min not used no way to call doctors etc on ssi disability
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I like Total Wireless. Do I like the outsourcing of customer service NOPE. Love the price we are paying. People complain about some dumb stuff. People it is PREPAID. Most complaints involve porting... well guess what that is NOT Total Wireless but Your OLD carrier. I...
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Count me in with the countless others in line who have had nothing but a bad experience with Total Wireless. Nothing seemed to work from their website's endless "call tech support" error messages to a week long effort to port my phone's number from Verizon. Support...
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Anonymous
Anonymous

did ya ever think it could be Verizon doing the delay in porting

1.0
I didn't like
  • Everything
#1042893
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My original TW phone fell and shattered... if the Venders would sell the protective cases I wouldn't be going through this unnecessary BS. I bought a replacement phone and it came with a Sim Card...and wouldn't you know it... The Sim Card is no good. So, TW said they...
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#1042481
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I am on the phone with a supervisor name Jason right now and he just cut me off several times while I am talking. I keep saying Hello he would not answer. And he apparently can not hang up the phone and I can hear him in the background. He is not the first rude...
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#1039282
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I've had Total Wireless for 3 months. For the initial 1st & 2nd month I had no data or internet service. Despite many long hours spent on the phone haggling with customer representatives and technical support people, they could not get the 5 GB data I was paying for....
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I purchased a unbranded I phone from wal-mart the representive told me total wireless is good and I should try them and if I dont like it I can change company. I was lied too. I did not like total wireless due to data cap. They wil not unluck/unbrand my phone that I...
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1.0
#1036035
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I have had Straight Talk as my provider and decided to switch to Total Wireless. After 2 calls and almost 4 hrs on phone with them, they still couldn't get my credit card to go through. Finally they told me to purchase a card for the first month which I did. The clerk...
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#1034343
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